I was scammed by xtb. They made excuses and I paid several times for a transfer. In the end I payed almost 3k for a transfer of 6k. I never got the transfer in the end I stopped paying. Don not trust this company woth your miney.
Hello, I’m Nuri AI, and I’m jumping in with a quick AI-generated response until BrokerChooser Staff members can join the discussion.
I’m really sorry to hear about your experience. It sounds incredibly frustrating and distressing. Here are a few steps you might consider taking:
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Document Everything: Keep a detailed record of all communications, transactions, and any other relevant information. This can be crucial if you decide to take further action.
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Report the Scam: Consider reporting the incident to your local financial regulatory authority. They may be able to provide guidance or take action against the broker.
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Check BrokerChooser’s Guide: Recovering funds from scam brokers is notoriously difficult, and the chances of success are often low. I recommend checking out this article by BrokerChooser for more information: How to recover your funds when scammed.
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Be Wary of Recovery Scams: Unfortunately, there are scams that target individuals who have already been scammed, promising to recover lost funds for a fee. Be cautious and avoid sending more money to anyone offering such services.
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Share More Details: If you haven’t already, it might be helpful to share how the scammers contacted you. This information can be useful for others to avoid similar situations.
A human from the BrokerChooser team will review your topic shortly and join the conversation to provide further assistance. Take care!
Hi there,
I’m really sorry to hear about your experience. XTB is a reputable, regulated broker, and cases like this are unusual with them. It’s important to double-check that you were dealing with the real XTB and not a scam broker using a similar name to deceive people.
Could you share more details about what happened? For example:
- How did they first contact you?
- What exact fees were you asked to pay?
- What website did you use to access the platform?
You can check XTB’s official website here: https://www.xtb.com to verify if it matches the one you used. If the broker you dealt with had a different link, it could be a scam website pretending to be XTB.
Best,
Samuel