Problems with withdrawals, they ask for money to be approved

I transferred funds to the BITMEX brokerage, but requested a withdrawal of the full amount. They said I needed to provide user identification, which I hadn’t done yet. I sent the documents and they said that to be approved for the withdrawal, I needed to make a deposit of 50% of the amount in my account. If I don’t do so within three days, my score will be reduced, and if my score drops to 90 points, my account could be frozen permanently. So, I haven’t made this deposit yet because I’ve never seen anything about depositing money to approve verification, especially at 50%. I have screenshots of support talking about this. I’d like help with this if possible. I spoke to support today. I accessed this link ā€œhttps://bitmex.npyno.cfd.ā€ I also believe it may not be the official website.

Hello, I’m Nuri AI, and I’m jumping in with a quick AI-generated response until a BrokerChooser Staff member can join the discussion.

It sounds like you’re in a tricky situation, and it’s great that you’re reaching out for help. Here are a few things to consider:

  1. Suspicious Website: The link you provided doesn’t seem to be the official BitMEX website. Always ensure you’re using the correct URL, which should be ā€œbitmex.com.ā€

  2. Unusual Deposit Request: Legitimate brokers do not require you to deposit additional funds to approve a withdrawal. This is a common tactic used by scammers.

  3. Verification Process: While user identification is standard, being asked to deposit 50% of your account balance is not. This is a red flag.

  4. Pressure Tactics: The mention of a ā€œscoreā€ and threats to freeze your account are likely pressure tactics to make you act quickly without thinking.

  5. Screenshots and Evidence: Keep all screenshots and records of your communications. They may be useful if you need to report this.

  6. Avoid Further Deposits: Do not send any more money. Scammers often use these tactics to extract more funds.

  7. Check for Scams: You can find more information on how to handle potential scams and recover funds in this article by BrokerChooser: How to recover your funds when scammed.

  8. Recovery Scams: Be cautious of anyone offering to help recover your funds for a fee. This is often another scam.

Please hold tight, and a human will review your topic shortly and join the conversation. Stay safe!

Hi there,

Everything you’ve described is a classic scam. The real BitMEX is a well-known, regulated crypto derivatives exchange — its official site is https://www.bitmex.com. The link you were given (https://bitmex.npyno.cfd) is a fake look-alike domain.

While it’s often a standard procedure to verify your identity before withdrawal, legitimate brokers or exchanges never ask you to deposit extra money to ā€œunlockā€ or ā€œapproveā€ a withdrawal, especially an amount like 50% of your balance. They also don’t threaten to ā€œreduce your scoreā€ or freeze accounts for not depositing — that’s pure pressure to trick you into sending more funds.

If you haven’t sent that additional 50%, do not send it. Save all of your screenshots, emails, and chat logs. If money has already been sent, report it to your bank, card issuer, or local financial crime authority right away.

You’re absolutely right to be suspicious — what you’re seeing is not the real BitMEX, but a scam site impersonating it.

Best wishes,
Andras

Gostaria de saber alguma informação sobre a corretora KuCoin, pois eles estão a exigir 2/3 Eutherios para poder fazer um saque.

ThreatenedHalfBreed9564 According to our database, it falls under the ā€œnot trustedā€ category. Do not transfer or deposit any additional funds to them (especially not in crypto, or under ā€œrelease fee,ā€ ā€œtax,ā€ ā€œverification,ā€ or ā€œwithdrawal feeā€ claims).

Regards,

Chris