I am writing this testimony with full honesty and transparency to raise awareness and help others avoid falling into the same trap I did. I have been dealing with IQ Option since 2016, and during that time, I have experienced repeated and serious violations from the company — all of which are supported by strong evidence.
Here is a brief summary of some of the most alarming issues I encountered:
Platform manipulation, including forced delays, software slowdowns, unfair trade execution, and unexplained slippage.
Unauthorized transfer of my account to a different legal entity without any prior notice or my consent.
Manipulation of their licensing structure and changes to their operational terms without disclosure.
Suspicious financial activities, where I was asked to deposit money through third-party individuals and into multiple unregulated Bitcoin wallets.
Deliberate delays and blocks on withdrawals, sometimes for long periods without clear reasons.
Emotional exploitation, where I was pressured into signing a deeply unfair settlement agreement under stressful circumstances. The agreement included non-disclosure of technical issues, a lifetime waiver of all future claims, and a clause that any disputes must only be settled in St. Kitts courts — even though I live in Turkey and have no legal or geographic connection to that jurisdiction.
IQ Option took advantage of the vulnerable psychological state I was in during the war in Syria and my displacement to Turkey. I was in no mental or financial condition to engage in high-risk trading. Yet, the company made no effort to verify my financial capacity — they never requested bank statements or proof of income. Any company with even the minimum ethical standards would have done so, especially for such risky activity.
This company shows no respect for user rights. I submitted dozens of formal requests for my account contract and a full account statement — essential legal and financial documents. I waited over 70 days with no response. Despite sending follow-up emails and reminders, all were ignored. My assigned account manager was deleted without explanation. The only contact left was the live chat support team, who gave the same generic reply every day: “Your request is under review. We cannot provide a time frame.”
This kind of behavior is beyond negligent — it is deliberate and abusive. There is no justification for refusing to provide a contract and transaction history for over 70 days with no clear timeline. From my perspective, this alone is enough to call for this company to be held accountable and have its license revoked and operations frozen.
I strongly urge international legal and regulatory bodies to take serious action against IQ Option. I possess documented evidence of their involvement in money laundering practices, accepting suspicious funds, violating local financial laws, and disrespecting consumer rights. Their conduct is disgraceful by every standard.
And this is just my personal experience — imagine how many others may have suffered similar or worse treatment. IQ Option has faced fines, lawsuits, bans, and restrictions in many countries including Brazil, India, and Australia, among others. You can verify this via Wikipedia or by checking the CySEC official website, which has a record of their violations.
In conclusion: IQ Option is not just a risky platform — it is a dangerous one. I am determined to continue exposing what happened and pursuing justice through every legal channel available.
